Privacy Policy
Last Updated: December 19, 2025
Your Privacy Matters
We collect and use your information only to provide and improve Echo9's services. We never sell your data.
Information We Collect
Account Information:
- Email address, name, payment details
- Account preferences and settings
Usage Data:
- Videos you upload and process
- Feature usage and interaction data
- Technical data (IP address, browser, device)
Automatically Collected:
- Cookies and analytics data to improve our service
How We Use Your Information
- To provide translation and dubbing services
- To process payments and manage your account
- To improve our AI models and platform features
- To communicate service updates and support
- To ensure security and prevent fraud
How We Share Information
We share data only when necessary:
- Service Providers: Cloud hosting, payment processors, analytics tools
- Legal Requirements: When required by law or to protect rights
- Business Transfers: In case of merger or acquisition
We never:
- Sell your personal information
- Use your videos for marketing without permission
- Share your content with third parties except to provide our service
Your Uploaded Content
- Videos you upload are processed to generate translations and dubbing
- Processed content is stored securely and retained per your account settings
- You can delete your content anytime, and we'll remove it from our systems
- We may use anonymized, aggregated data to improve our AI models
Data Security
We use industry-standard encryption and security measures to protect your data. However, no method is 100% secure.
Data Retention
- Account data is kept while your account is active
- Usage data is retained for analytics and improvement
- Deleted content is removed within 30 days
Your Rights
- Access your data
- Correct inaccurate information
- Request data deletion
- Export your data
- Opt out of marketing communications
Cookies
We use cookies to maintain your session, remember preferences, and analyze usage. You can disable cookies in your browser, but some features may not work properly.
International Data Transfers
Your data may be processed in countries outside your own. We ensure appropriate safeguards are in place.
Children's Privacy
Echo9 is not intended for users under 18. We don't knowingly collect data from children.
Changes to This Policy
We may update this policy. We'll notify you of significant changes via email or platform notification.